The name game
Remembering names and faces can be challenge when meeting new people every day. Follow these simple tips to make that situation a thing of the past.
Whatever area of the business you work in, you’re going to deal with people, a lot. And there are few worse feelings than meeting a client, contact or colleague and finding their name completely escapes you. Follow these simple tips to make that situation a thing of the past.
Give it some FACE
When you meet someone for the first time, use the FACE method to drive their name home. Focus, ask, comment, employ. When you are told someone’s name, focus entirely on them. Then, ask to make sure you heard their name right. Make a comment about their name (out loud or in your head). Finally, use their name as soon as possible to cement it: “Can I get you a drink, Andrew?”
Repeat, repeat and repeat again
On first meeting, repeating the person’s name several times throughout the conversation will help it stick. If this feels uncomfortable out loud, repeat it internally. If appropriate, introduce them to someone else.
In your conversation, you will probably find out an interesting fact or notice something about your new contact. Associate this with their name. Say to yourself: “Alice used to live in Germany”, or “Sam is wearing yellow trousers”. Associating people with facts helps your brain remember names.
If you forget, just ask
If you do forget someone’s name, don’t panic. Frame the question in a compliment to soften the blow: “It’s been so great talking to you, but I’m afraid your name has slipped my mind.” Most people won’t take offence, and you can employ the tricks above to ensure you remember for next time.