Complexity as a business issue 

The story from the research — managing complexity is at the top of the business agenda.

Complexity is a major issue for businesses globally – 94 percent of executives believe managing complexity is important to the success of their company.

Respondents were virtually unanimous on the importance of managing complexity, while 70 percent said that increasing complexity is one of their biggest challenges.


For most of these people, the increase in complexity over the past two years has been substantial. Nearly half (44 percent) reported a ‘somewhat significant’ increase in complexity over this time, while for 28 percent there had been a ’very significant’ rise.

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Get a detailed look at the key themes arising from the Confronting Complexity Report.

Confronting Complexity examines the causes and impact of complexity among large companies. The study shows that business is taking significant actions to address complexity but success has been mixed.