In this report, KPMG recruited some of the world’s leading experts on social media and banking to tell us how they are overcoming the challenges they face.
Based on a series of exclusive articles and insights from both retail banking executives and KPMG experts, this report explores a range of complex challenges facing banking leaders such as the management of risk, the need to integrate IT, the creation of a social culture, the engagement of executives and their boards, the demands of data, the challenge of compliance and the drive to create a single view of the banking customer.