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Welcome to the KPMG knowledge base of articles and publications that demonstrate our understanding of many of the complex business challenges and key issues faced by companies around the world.
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ImageTitle/DescriptionArticle Date 
 

Rising service expectations in developing markets

Banking success in developing markets hinges on delivering better customer experience, notes KPMG’s Nigerian banking customer satisfaction report.
Modified date: 8/18/2014
Regulatory update
 

Internet-loving Nigerians slow to adopt web banking

Despite their warm embrace of smart phones and social media, Nigerians are not yet fans of their nation’s web banking choices.
Modified date: 8/11/2014
Regulatory update
 

The Great Payments Transformation

By now, it should be clear to anyone involved in payments that the epicenter of our industry is moving East. The Great Payments Transformation is a series of articles aimed at cutting through the complexity of the Asian payments market.
Modified date: 7/4/2014
Business and industry issue; Publication series
 

Towards the Final Frontier

Even though the new accounting standards’ likely effective dates are expected no earlier 1 January 2018 or 2019, Insurers should start to consider the impact on their reporting, systems, talent, and business.
Modified date: 8/22/2014
Business and industry issue
 

Optimizing banking operating models

Banks are under significant pressure to keep up with new regulations, rising customer expectations and volatile economic environments. This paper helps banks reassess, redesign and implement their existing operating models.
Modified date: 9/10/2014
Business and industry issue; White paper
 

Risk Transformation

Insurance risk transformation goes beyond the regulatory requirements of Solvency ll to ensure risk management is embedded across the organization leading to value-enhancing performance and growth.
Modified date: 7/11/2014
Business and industry issue
 

Economic Capital Modeling

Economic Capital Modeling in the Insurance Industry: A solid foundation for future advantage?
Modified date: 8/14/2012
Survey report
 

Intelligent insurer

Intelligent insurer considers external forces that will impact their business model over the next 10 years, including shifts in demographics, the environment, new technology and changing social values and ethics
Modified date: 9/15/2014
Business and industry issue
 

Perspectives

Insights into the changing world of customer and channels
Modified date: 7/24/2014
Publication series
 

Evolving insurance regulation

Insurance regulation: how insurers can turn change and challenges into competitive advantage.
Modified date: 8/14/2014
Business and industry issue; Regulatory update
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