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Welcome to the KPMG knowledge base of articles and publications that demonstrate our understanding of many of the complex business challenges and key issues faced by companies around the world.>>
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ImageTitle/DescriptionArticle Date 
 

The Great Payments Transformation

By now, it should be clear to anyone involved in payments that the epicenter of our industry is moving East. The Great Payments Transformation is a series of articles aimed at cutting through the complexity of the Asian payments market.
Modified date: 7/4/2014
Business and industry issue; Publication series
 

Optimizing banking operating models

Banks are under significant pressure to keep up with new regulations, rising customer expectations and volatile economic environments. This paper helps banks reassess, redesign and implement their existing operating models.
Modified date: 3/28/2014
Business and industry issue; White paper
 

Perspectives

Insights into the changing world of customer and channels
Modified date: 6/4/2014
Publication series
 

The Social Banker Series

Each week read a new article which offers a unique view into many of the biggest challenges facing banking executives as they start to adapt to social media – a new and constantly evolving channel.
Modified date: 5/28/2014
Publication series
 

Keeping transformation programs on the customer-centric track

The utility sector offers lessons relevant to banks regarding ways to embrace customer-centricity, without letting that newfound customer-focus become lost or diluted by infrastructure transformation programs.
Modified date: 5/1/2014
Regulatory update
 

Consumers searching for simplicity in P2P payments

Banks may look at the user-friendly technologies from upstart mobile payment providers if they want to draw customers to their own P2P services.
Modified date: 5/13/2014
Regulatory update
 

A successful approach: Keeping the transformation on track

Developing a new operating model will not, in itself, position a bank to succeed in the new market. The real test is in how effectively the operating model is implemented.
Modified date: 3/10/2014
Business and industry issue; White paper
 

Shifting realities – Why transformation is coming

As the world emerges from what has been described as the greatest crisis in the history of finance capitalism, the current universal bank operating model is bordering on collapse. Transformation is surely coming.
Modified date: 3/10/2014
Business and industry issue; White paper
 

The next steps – What banks must do to respond

Banks adapting quickly to these changes will emerge as winners in the marketplace. Joined-up solutions must be found which encompass new business models, operating models, customer demands and legislative constraints.
Modified date: 3/10/2014
Business and industry issue; White paper
 

Optimizing banking operating models – From strategy to implementation

Banks are under significant pressure to keep up with new regulations, rising customer expectations and volatile economic environments. This paper helps banks reassess, redesign and implement their existing operating models.
Modified date: 3/10/2014
Business and industry issue; White paper
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