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Welcome to the KPMG knowledge base of articles and publications that demonstrate our understanding of many of the complex business challenges and key issues faced by companies around the world.>>
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ImageTitle/DescriptionArticle Date 
 

Customer experience barometer – spotlight on banks

Despite all of the challenges faced by the bank sector over the past six years, customers still report fairly high levels of satisfaction with their banking experiences.
Modified date: 5/26/2014
Survey report
 

Liquidity - A bigger challenge than capital

This report explores the challenges for global banks arising from the new liquidity ratios introduced by the Basel Committee on Banking Supervision.
Modified date: 2/4/2014
Business and industry issue
 

A taxing transaction: Tax challenges and opportunities in the payment sector

The banking industry is no stranger to tax changes and the growing maturity in the payments sector is resulting in payment participants rethinking their approach to transfer pricing.
Modified date: 7/4/2014
Business and industry issue
 

Technology carries the weight of regulation

The rising tide of regulatory change will lead to both challenges and opportunities as banks re-invent their internal processes and operating models to respond to the changing regional regulatory climate.
Modified date: 7/4/2014
Business and industry issue
 

What we took from Sibos – Five trends for the payments industry

In our final article of the Great Payments Transformation we identify five key themes that dominated the discussion at this year’s Sibos conference.
Modified date: 7/4/2014
Business and industry issue
 

Improving cross-selling performance in retail banking

Successful cross-selling enables needs-based conversations with customers by aligning enablers across sales force, infrastructure and products.
Modified date: 3/18/2013
Regulatory update
 

The Great Payments Transformation

By now, it should be clear to anyone involved in payments that the epicenter of our industry is moving East. The Great Payments Transformation is a series of articles aimed at cutting through the complexity of the Asian payments market.
Modified date: 7/4/2014
Business and industry issue; Publication series
 

The Great Payments Transformation Summary Report

The payments transformation summary report explores a range of key issues and challenges that matter to the payments sector providing keen insight and valuable advice along the way.
Modified date: 7/4/2014
Business and industry issue
 

The data blows the whistle: Using analytics to reduce fraud in China’s payments ecosystem

With massive volumes and new payments channels comes a torrent of new customer and product data. We explore how big data can be leveraged to not only drive value, but also to reduce fraud in the system.
Modified date: 7/4/2014
Business and industry issue
 

Building future-proof operating models in wholesale transaction banking

Banks and payments processors need to focus on building future-proof operating models in wholesale transaction banking to maintain their competitive edge.
Modified date: 7/4/2014
Business and industry issue
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