• Details
    • Service: Advisory, Management Consulting
    Industry: Technology
    Type: Survey report
    Date: 12/15/2008
    Global - Issues & insights - Articles & publications

    Software asset management — a key to infrastructure optimization 

    Software asset management (SAM) is designed to reduce costs, limit risks, and increase IT and end-user efficiencies. SAM is critical to managing an IT environment because effectiveness is compromised when an organization doesn't know what software assets it has, where they are located, how they are configured, and how they are used or by whom. Technology innovations such as virtualization and open source, will continue to present new challenges to achieving effective software management.
    Software asset management
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    KPMG’s 2008 survey results indicate that most organizations have a long way to go with respect to SAM maturity. Because SAM is a core enabling competency for IT, the study suggests that most organizations may therefore be struggling to manage their IT environment effectively and efficiently.

    Key observations were:
    • SAM maturity is generally lacking
    • mature SAM is consistent with achieving lower IT labor costs
    • larger organizations have a tendency to be more mature, overall, than smaller organizations
    • certain industries are more mature than others.
     

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