Against a shifting macro-economic and political landscape, these forces create both opportunities and threats. The insurer of the future will adapt to these mega-trends in order to remain competitive, stay relevant for its customers, accountable to its stakeholders and create value for its investors. How it meets the challenges arising today will shape the role of insurance in society tomorrow.
To stimulate debate on these complex and far- reaching issues, we have grouped our thoughts to reflect four key components of the insurance business model: Products and Markets, Distribution and Operations, Governance and People, Regulation and Capital Management.
We welcome your insight and opinions as we embark on this journey to develop a shared understanding of how the global insurance industry is rising to the challenge of creating sustainable, long – term value in turbulent word.