As it has grown, MTN’s strategy has included a number of acquisitions, and with them, the company inherited a variety of disparate business processes. Operating in 22 countries also has increased cost pressures and the need to increase efficiency.
To help meet its challenges and be positioned for continued growth, MTN engaged KPMG professionals to design and implement a shared service center and center of excellence for its finance, human resources, and supply chain management functions.
The team assembled to work on the project includes professionals from 15 countries, including South Africa, Ghana, Nigeria, Cameroon, Uganda, Rwanda as well as Brazil, UK, India, and Portugal.
“The model for designing and delivering this enterprise transformation program for MTN transcends local ways of working,” said Ron Stuart, KPMG Global Lead Partner for MTN. “We have brought together the right set of skills from KPMG firms globally.”
KPMG is not new to MTN – having conducted more than 350 projects for the client, including risk management, finance, and consulting over the past ten years. KPMG’s experience in the Africa region and emerging markets and ability to apply global leading practices to these high-growth markets contributed to MTN’s confidence for this new assignment.
“MTN has a business case to take full advantage of its expanding global presence,” said Ron Stuart. “The KPMG team brings in-depth knowledge of MTN’s business as well as the needs of the markets where they operate.”