The new face of business means the Board are having to deal with increasingly important issues around emerging markets, changing customer behaviours, the role of technology, climate change and the green agenda.

The Green Agenda - from 'the cost of doing business to opportunity'.

The current landscape: The world has changed for ever. Economic power is shifting from the North Atlantic to the Pacific regions. This is happening quicker than predicted and the economic crisis has, if anything, accelerated this shift. China is now expected to become the world's largest economy by 2027.

Do you focus on customer loyalty? Then perhaps you shouldn’t. Increasingly, consumers are price-driven. What value is loyalty in the online comparison world?
Hans-Werner Winterhoff talks about what companies should be considering in relation to changing customer and stakeholder behaviour in this video.
Technology investments are among the largest spend areas for many organisations, consuming nearly half of operational improvement budgets. So why is investment in new technology too often driven by the IT function?
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Thorsten Amann
Partner, Head of High Growth Markets Practice
T +49 30 2068-1144
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