People & Change 

People & Change teams focus on the human capabilities and develop strategies for the attraction, development, motivation, retention, and management of the right people with the right skill sets and experiences to deliver on the goals of the organization.

 

Focusing on the HR function, People & Change develops the corresponding HR strategy, programs, and plans that enable the HR function and line management—working together—to be able to deliver the strategy for the human capabilities.

Laura J. Croucher

Laura J. Croucher

Partner, Advisory Services, KPMG Canada, National Service Line Leader, People & Change

416-777-3417

 

 

Our Featured Publication

The Fine Art of Managing Change

KPMG's Mark Smith talks about opportunities, dilemmas, and all-important dynamics.

 

Finally, when organizations need to accomplish major change and make it sustainable, the two streams are integrated to enable people involved with and affected by the change to become engaged, committed, and competent in the new way of doing business.

 

People & Change teams serve our leading clients in all industries. Our professionals bring extensive experience and they work collaboratively with clients, advising them on:

 

  • Behavioural change management – accelerating and making sustainable the successful implementation of change by developing strategies that deal with the impact on people created by changes to strategy, structure, processes, and technology
  • Talent development – ensuring that strategies can in fact be implemented by identifying and developing the human capital within an organization
  • Organizational design & development – creating effective and efficient organization designs that deliver the capabilities and performance required by the client’s strategic intent
  • HR function enhancement – creating an HR function by developing leading delivery models for the implementation of the broader human capital strategy.

 

 

Within these broad categories, our People & Change teams advise clients on transforming their organizations by:

 

  • Aligning their top teams around their strategy and required performance
  • Creating a vision and case for change
  • Engaging stakeholders
  • Aligning the various change levers, particularly HR
  • Crafting communications strategies and plans
  • Change project and program management
  • Developing talent/human capital strategies, including identifying and retaining top talent
  • Improving organizational design and capability development
  • Encouraging cultural change
  • Creating effective performance management
  • Designing delivery models (shared services, outsourcing, etc.)
  • Establishing the organization design of the HR function
  • Redesigning HR processes and programs
  • Assessing HR technology and strategies
  • Improving the HR team’s effectiveness.