Canada - English

Details

  • Industry: Financial Services
  • Type: White paper
  • Date: 11/28/2013

Aligning Compliance, Cost and the Customer Experience 

The Search for Equilibrium

 

This article, originally published in Report on Business Magazine, explores a few of the increasing pressures facing the financial services industry, and what's driving the change.

The article also outlines the idea of customer-centric compliance - placing the customer at the centre of the business model, and why it is important, given the ever changing world we live in, where expectations are always increasing.
 

 Contact us

Mark L. Smith

Mark L. Smith

National Industry Leader, Financial Services

416-777-3395

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