In this report, KPMG recruited some of the world’s leading authorities on social media and banking to tell us how they are overcoming the challenges they face.
Based on a series of exclusive articles and insights from both retail banking executives and KPMG professionals, this report explores a range of complex challenges facing banking leaders such as:
- The management of risk
- The need to integrate IT
- The creation of a social culture
- The engagement of executives and their boards
- The demands of data
- The challenge of compliance
- The drive to create a single view of the banking customer.