Dynamic technologies for smarter government

Offering a starting point for public sector leaders as they evaluate and embrace the world of social networking, online interaction and collaboration, which makes up the basis of web 2/Gov 2.0, this paper highlights the issues, trends and benefits of these dynamic technologies. Recognizing that these are important tools for the future of public sector service delivery, a holistic framework is provided for transitioning to web 2.0/Gov 2.0 for better decision-making, efficiency and effectiveness.

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Dynamic Technologies for Smarter Government: Unlocking Knowledge in the web 2.0 Age is an essential read for those governments that are being asked to formulate and implement policies, and deliver services to citizens with unprecedented speed and efficiency, while at the same time, provide greater transparency and accountability.

The report gives essential insights into:

The role of dynamic technologies as a key driving force of change for government
The importance of collaboration tools in improving operating efficiency and providing better service to citizens
The advancement in automation to leverage data and enable business process integration

© 2012 KPMG Support Services, a Belgian Economic Interest Grouping (" ESV/GIE") and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative ("KPMG International"), a Swiss entity. All rights reserved.

KPMG International Cooperative (“KPMG International”) is a Swiss entity. Member firms of the KPMG network of independent firms are affiliated with KPMG International. KPMG International provides no client services. No member firm has any authority to obligate or bind KPMG International or any other member firm vis-à-vis third parties, nor does KPMG International have any such authority to obligate or bind any member firm.