• Details
  • Industry: Consumer Markets, Information, Communication and Entertainment, Communications, Media, Electronics, Software and Business Services
    Type: Business and industry issue
    Date: 26/07/2010

    Consumers & Convergence IV 

    KPMG’s fourth survey on the use of converged technology by consumers globally reveals the profile of a savvy consumer, deftly handling his or her complex relationships with a range of service and content providers, advertisers and merchants.  

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    Some key findings: Consumers have a paradoxical view of privacy and security; information sharers are the best customers; advertising is not taboo; most content is a commodity; mobile banking/shopping is a fact; and ASPAC/BRIC consumers lead the way.