Australia

FairCall 'whistleblower' reporting service 

For every minute fraud and misconduct goes undetected, your business pays.

Fraud alone has cost Australian and New Zealand businesses $373 million in the previous 2 years (with an average loss of $2 million per organisation).
“Your employees can confidentially contact FairCall by: toll-free 1800 telephone number, web-based access, email, post and fax.”

What do they know that you don't?

 

Read our FairCall service factsheet [PDF 167KB] to find out how you can take a proactive stance against fraud, corruption and misconduct.

Forensic contacts

Contact KPMG Forensic's professionals for more information.

In fact, financial loss may well be the least of your worries, with most businesses reporting that it’s the long term reputational impact that really takes its toll.

 

You can minimise the damage by detecting fraud and misconduct early. The FairCall reporting service enables your employees to speak up and report matters so that they can be dealt with sooner rather than later.

 

How we can help

Operated by KPMG Forensic, the FairCall service is a proven, confidential and anonymous way for employees and third parties to report suspected fraud and misconduct. FairCall can also be used to report suspected bullying, harassment, and other inappropriate behaviour.

 

Established in 1998, it is now used in over 80 countries with multiple languages available.

 

With a variety of deployment options available, FairCall is:

 

  • a cost-effective service providing multiple communication options for your employees and third parties to report concerns
  • available 24/7 every day of the year
  • run external to your organisation
  • compliant with a range of local and global legislation, codes and standards
  • able to deliver a detailed report of the matter to you within 24 hours.

 

The FairCall service is monitored by experienced and skilled KPMG Forensic professionals, who can also advise on elements of an appropriate response and undertake the necessary investigations, if required.

 

FairCall in action
Here are just a few examples of what FairCall has uncovered.

 

Theft of inventory
FairCall received a call from an employee alleging that their colleagues in sales, production and transport logistics were colluding to misappropriate product to third parties for cash. An independent investigation quickly uncovered evidence that supported the allegations, and criminal charges were laid against the fraudulent employees.

 

Falsification of financial records
An employee of a financial services organisation called FairCall to report that a colleague had been falsifying loan records to increase staff commissions. An internal investigation found that the allegations were substantiated and that the fraudulent behaviour had occurred consistently over a five year period.


Bullying and harassment
An employee of a government organisation contacted FairCall to report victimisation by a workplace Team Leader. It was discovered that that the Team Leader concerned had a history of bullying and harassment behaviours towards other employees. Management were able to performance manage the Team Leader and the situation was resolved successfully for all involved.

 

 

Contact us today to discuss how we can help your organisation to implement FairCall.

 

Fighting fraud

Fighting Fraud
Research and insight into the economic loss of fraud, who is committing fraud, how it is done and most importantly how to fight and prevent it.

Fraud and Misconduct Survey

Fraud and Misconduct Survey
Since 1993, the KPMG Fraud and Misconduct Survey has been analysing the nature and extent of fraud in Australian and New Zealand businesses.