Banking Newsletter - December 2011 

The revenue growth outlook for the major Australian banks is subdued, with returns on equity under increasing pressure as businesses and households demand less credit. In search of revenue growth, banks must pursue largely differentiated strategies.
Are retail banks ready for social media?
Exploring new ways to reach and interact with customers
Money laundering slips from top of mind
The shifting sands beneath bank payments strategies
Target operating model - what changed?
Debt sales struggle to gain traction
Internal audit functions in banks
Wholesale capital markets facing a game-changing industry shakeup

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